The technological difference between the broadcast and the telecommunications industries has imposed an artificial distinction between content distribution and interpersonal communication. As a result, content has to be distributed and consumed through broadband, unidirectional and inflexible TV channels, while interpersonal communication takes place over low-bandwidth bidirectional channels. The convergence of platforms offers many opportunities for integrated content and communication services, which we refer to as content-enriched communication.

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Chorianopoulos, K. 2007. Content-Enriched Communication: Supporting the Social Uses of TV. Communications Network Journal 6, 1, 23–30.   BibTeX