Content-Enriched Communication-Supporting the Social Uses of TV

Abstract. The technological difference between the broadcast and the telecommunications industries has imposed an artificial distinction between content distribution and interpersonal communication. As a result, content has to be distributed and consumed through broadband, unidirectional and inflexible TV channels, while interpersonal communication takes place over low-bandwidth bidirectional channels. The convergence of platforms offers many opportunities for integrated content and communication services, which we refer to as content-enriched communication.

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