Abstract. The technological difference between the broadcast and the telecommunications industries has imposed an artificial distinction between content distribution and interpersonal communication. As a result, content has to be distributed and consumed through broadband, unidirectional and inflexible TV channels, while interpersonal communication takes place over low-bandwidth bidirectional channels. The convergence of platforms offers many opportunities for integrated content and communication services, which we refer to as content-enriched communication.
Chorianopoulos, K., 2007. Content-Enriched Communication-Supporting the Social Uses of TV. COMMUNICATIONS NETWORK JOURNAL 6, 23–30.